Mr. Charbonneau has worked as an associate of D&A Carmichael Consulting Inc. since September 2001.
Under Ms. Carmichael's tutelage, he has become thoroughly familiar with the Treasury Board policy on
Prevention and Resolution of Harassment in the Workplace and its application in at least nine investigations, of
which four took place in the past two years. In addition, he completed the School of Public Service course on
Investigating Harassment Complaints (T703, 28 February to 4 March 2005).
As a harassment investigator, Mr. Charbonneau interviewed complainants and respondents, scheduled and
interviewed witnesses, prepared interview statements for signatures by the parties or witnesses, drafted
reports on findings, drafted analyses and conclusions, prepared executive summaries and briefed clients. Mr.
Charbonneau has contributed his skills in using visual analytical tools, techniques and models to depict and
present the complex causes and effects of harassment in the workplace.
Mr. Charbonneau has an extensive background in management, human resources and education. Having
received advanced formal certification in alternate dispute resolution from the University Of Windsor Faculty Of
Law, he has applied his facilitation and mediation skills in both his former management role and his current one
of consultant/harassment investigator. His education, experience and personal suitability enable him to interact
effectively with all parties in the context of complex performance and work place conduct issues.
In addition to investigative work, Mr. Charbonneau's background in education enables him to apply the
management principles of quality in
the learning organization as well as group dynamics--from team building
through team learning.